July 17, 2021

AVAYA IP Office Soft Console. Quick Reference Guide. Answer a Call. ♢ Press ENTER or click the Answer icon on the toolbar. ♢ If you are already on another call. Installing Avaya IP Office™ Platform SoftConsole. Page 2. EN-S Issue 08e (27 October ). IP Office™ Platform Comments on this. receptionist softconsole. Operator Console. IP Office SoftConsole User Guide · IP Office SoftConsole Install · IP Office SoftConsole Use

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If you do not have access to this Sold To, contact your Company Administrator.

Avaya IP Office SoftConsole

Select Avaya Learning Navigator 3. Serial Number can not be same. IP Office SoftConsole users can simultaneously view caller information, directory information for point-and-click routingheld calls and company-wide phone status. SoftConsole can be minimized in the Windows system tray when not in use, but will pop up on the screen when a call is received.

Technical Eoftconsole Recommended Solutions There are no results available right now. This functionality is only available to customers and partners who are logged in. Your Company Administrator is reviewing your request in order to approve your login. The WebSocket protocol is bidirectional between the client and the server.

SoftConsole User

SoftConsole provides enterprise receptionists and operators with call information and call actions to simplify call handling and instant messaging. Please provide additional details. On this page, you will find the top Knowledge Solution Articles authored by Avaya Associates to solve technical issues.


With SoftConsole, users see the status of other users and adjust basic telephony settings of other offlce, such as forwarding numbers. You will receive a confirmation email upon approval.

Yes No Ask Me Later. Users can use instant messaging features provided by Avaya one-X Portal, if available. Technical Solution Search Enter. The more exact the phrases are to the actual title or string of text in a document, the better the results.

Avaya IP Office SoftConsole | Efficient Communication Solutions, Inc.

Community Support Forum DevConnect. Tips for Searching Avaya Support A good query consists of three things: We are set up for collaborating with you with screen sharing and Web Talk.

Videos and Tips on using the Avaya Support Website can be found here. Distributor functionality is only available to Employees or to Avaya Distributors who are logged on and have Sold To’s associated to their login. To validate this, use the https: Download Search Describe the download: Sound and media files can be associated with calls.

Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close softcnosole tickets. You can also display documents by selecting a specific document type Latest Product Documents There are no results offjce right now. Answering calls Making outgoing calls Supervised and unsupervised transfers Transfer calls to voicemail Hold and park calls Monitoring queues and answering queue calls Using and viewing conference rooms Conferencing held calls Adding users to a conference Adding text softcpnsole a call Door release Intrude Sending text messages Paging Recording calls Sending email Using dial pad Multiple language support, users can select language Maximum of 4 SoftConole Receptionist Licenses per IPV2.


Make a hardware warranty claim is only available to Avaya SSO users who are logged in and have Skftconsole To’s associated to their login. To validate your profile, use the https: Your support registration has been received and is in the approval process. Would you like to chat with one of our Support Agents?

Find the latest product documents, product notices and product manuals for the Product and Release you’ve selected.

Avaya Support – Products – IP Office SoftConsole

In a hosted environment, WebSocket communication provides security. You are now leaving Avaya Support and entering the Avaya Learning website.

You’ll also find a troubleshooting area to query on these solutions for the product you’ve selected.