Editorial Reviews. Review. David Maister, Charles Green, and Robert The Trusted Advisor – Kindle edition by David H. Maister, Charles H. Green, Robert M. Galford. Download it once and read it on your Kindle device, PC. Buy The Trusted Advisor New Ed by David H. Maister, Robert Galford, Charles Green (ISBN: ) from Amazon’s Book Store. Everyday low prices. 4 days ago Free Press, October ) explores the paradigm of that very special business relationship, using the professional services paradigm as a.
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Any serious consultant cannot look at this list without saying, “Yes, I really want these benefits; what must I do to achieve them? New Releases Books and The City.
But technical mastery of one’s discipline is not enough, assert world-renowned professional advisors David H.
The authors who jointly possess more than a little knowledge about the current state of service firm management around the world make this assertion: Maister is British by birth but has made his success in the US where he founded the highly successful Maister Associates Inc.
This book is great for learning client services. The essential “must have” tool for professionals who advise or negotiate with others in today’s new economy. Clients don’t want to buy air unless they can breathe it first. Furthermore, I feel every book should have an appendix like this one.
While it is important to establish that something as basic as following up on a client post the completion of a project goes a long way in building relationships for instanceemphasising the point over and over tends to frustrate the reader. Nov 28, Tamminh rated it really liked it.
The Trusted Advisor
Stop serving clients who can maistef that you’re not fully engaged. This book is good for those aspiring for a career in the services industry, particularly, consulting.
GreenRobert M. Each step — engage, listen, frame, envision, and commit — is richly described in distinct chapters. Do you have a trusted advisor, someone you turn to regularly to advise you on all your most important business, career, and perhaps even personal decisions?
MaisterRobert Galford and Charles Green. Sep 05, Shlomo Freund rated it really liked it. I’d recommend it to any professional.
The Trusted Advisor – David H. Maister, Robert Galford, Charles Green – Google Books
Note that this book is not just about the wonderful benefits that wait at the end of the rainbow for the full-fledged trusted advisor, who does or is everything listed here. And when he wrote about the finer points of advice-giving, it became required reading for my staff.
By understanding all the rationals behind their actions, it helps me better on how to approach certains aspects and different characteristics. He also hosts the business video Talk About Change! Would you rather be someone’s counselor, or write proposals?
Throughout these lists, Maister discusses tactics such as gaining trust, giving advice, building relationships, ensuring a good trustex, and more. Finally, readers are advised to spend their grusted more prudently by speed-reading this book and focus on the time saved on more productive and value-adding book.
There are plenty of real-world examples from the authors, three experienced consultants. It was not uncommon for those new hires to be relatively unschooled in management consulting’s traditional core disciplines of marketing, finance, operations and strategy – leaving “education gaps” that the new axvisor sought to remedy through on-the-job-training. So, if you want your clients to treat you as their trusted advisor, then you must meet as many of the “tests” on this list as possible.
Indeed, the book like so many business books fails to give concrete examples, case studies, or data to support its advice. Act as if the project has already started. Want to Read saving…. I wish I had read this book five years ago This book is pure gold if you work in any type of Professional Services maiste of job. Here is a listing of traits that our trusted advisors have in common.
On the other hand, parts of it were very, VERY consultant-y and the book dragged along at times thus my very long time to read it. You’re more likely to be trusted if ddavid say, “I’m not completely sure how to deal with this; can I talk it over with you?
Feb 01, Kalle rated it it was amazing. Sep 07, KevinS rated it really liked it.